We are honoured to have had great feedback on our vehicles and our services. Here are what people are saying about us:
“these people are true to their word and a pleasure to deal with”
John, Bolton
“Good honest dealer, straight forward, good service”
Harry, Horsham
“just wanted to say thanku for delivery & the mechanics are great lad’s, glad to have done business with you, impressed”
Chrisie & Rob, Ashford
“Smooth transaction, even better than described in advert, excellent”
Jay, Norwich
“nice car – nice people – A1″
Andrew, Norfolk
“Thanks for your excellent service. My freelander NOW drives smoothly in GHANA. ALL the advice you gave was superb. KEEP UP THE GOOD WORK.”
James, Ghana
“Many thanks for your great service and advice. My Freelander is running like new again and without any problems. Real pleasure to have met you, once again many thanks.”
Steve, Bedfordshire
“I am very happy with the partially reconditioned IRD and this is working perfectly. Freelanderspecialist.com are now my first choice when it comes to replacing expensive items.”
Gordon, Suffolk
“THANK YOU VERY MUCH FOR THIS EXCELLENT SERVICE!”
Rob, Southern Ireland
“Superb A class service both in the delivery and the quality of the propshaft you sent me. Saved a fortune and the item was like new !!! Cheers !”
Rab, Aberdeenshire
“the way you’ve looked after us we can’t thank you enough, the freelander drives beautifully now and hope we can call on you when it requires services later.”
Pat & Jim, Lincolnshire
“We have two Freelanders from Nobert and Sue and have never been so impressed when purchasing a vechile. Norbert and his gangs knowledge of them is unlimited. Problems are explained in laymans terms, which is great for non-mechanics like us. They operate their buisness in a friendly, honest and courteous manner, which seems such a rarity in the motor trade nowadays. Their pricing is fair and reasonable and you realise how mainline dealers rip you off so much. we have recommended them many times and will continue to do so. You will not be disappointed.”
Stephen & Mark, Norfolk
“Many, many thanks for your advice. You were right the problem was elsewhere. The Freelander now starts & runs like a dream. You are now my first & only stop for all things Landrover.”
Brian, U.K.
“Very pleased with the VCU and propshaft replacement. Honest, straightforward and great value, I’ll certainly come back to Norbert and Sue if I need anything else.”
Julian, St. Ives
“I WAS MORE THAN PLEASED TO GET MY FREELANDER BACK AND ON THE ROAD..I WOULD RECOMMEND THIS GARAGE TO ANYBODY..THESE PEOPLE ARE VERY FRIENDLY AND MORE THAN HELPFUL..I WILL BE TAKING MY FREELANDER TO THEM NX YR FOR A SERVICE AND M.O.T. MANY THANKS AGAIN ..”
C. Surridge, Norfolk
“Thanks Sue and Norbert for rescuing me. My Freelander with it’s ‘new’ engine drives so well. I feel like I have a brand new car. I promise to look after it. Many thanks for your most excellent service, in both picking up the car and repairing it. I will certainly come to you again and recommend you to friends.
Thanks again.”Crystal, Lincolnshire
“Thank you for saving our lives. All went as planned and our gearbox replacement is installed and the car is once more on the road. Thanks to our super cooperation on this problem the parts arrived in Greece within a week solving an outsize headache. It was a pleasure doing business with you.”
Sue, Greece
“Hello Sue and Norbert,
Tried the rest and you are obviously the best, when it comes to Freelander knowledge. Thank you for meeting us at the station, saw my cleaned and shiny car and your smile.We enjoyed meeting you, shame that Norbert was out on a call? helping some unfortunate motorist.A genuine thank you.”
John & Rita, Yorkshire
“EXCELLANT SERVICE + GREAT COMMS + VERY FAST AND EFFICIENT JOB + HONEST A++++++++”
Alex & Maria, Scotland
“Dear Sue & Nobert
Sue and I just wanted to take this opportunity to post our congratulations on the Testimonials page of your web site after being so impressed with the extremely prompt, efficient, courteous, professional and above all, polite, friendly and personal service you have recently afforded us both.
Due to experiencing a major mechanical problem with the head gasket needing urgent replacement on our 2.5 V6 Freelander, as well as having been advised by numerous local garages that they wouldn’t be prepared to undertake these mechanical works without also replacing the engine, we had no option but to search the internet to hopefully find a company that would be prepared to undertake the works.
We were so pleased and relieved to have found FreelanderSpecialist.Com and took a conscious decision to instruct you to undertake the work, despite having no prior experience or knowledge of your company.
We just had a discernment that you were the right company to use and thankfully without any doubts whatsover, our decision was the right one and you far exceeded our expectations.
Sue kept us regularly updated and informed on the progress of the works throughout both by text and email. This was so important to us both and her advice and reassurance was invaluable.
Above all else, the work was completed in four days from start to finish, which was amazing and unbelievable.
When Steve, who was your contracted vehicle recovery driver, arrived to recovery our vehicle back to your premises in Brandon, we found him to be also extremely friendly and polite and a credit to your company.
It was such reassurance too to receive an update text from Sue advising us that the vehicle had arrived safely.
We had no hesitation in handing over the money for a job well done when the works were completed.
Both you and Nobert truly have earned every penny.
The personal service in meeting us both at Brandon Station was greatly appreciated too.
May we pass on our heartfelt thanks to you both for truly a ‘job well done’ and it was an honour and a privilage to have met you both and done business with your company.
Our Freelander is now running much better than it has for a long while and to know that we have the full back up of 12 months or 12,000 mile warranty on the works completed is such a reassurance.
The personal service you gave both Sue and I well exceeeded our expectations and is a rarety in today’s world, as too few companies appear interested in their most valuable commodity – their customer.
We would have no hesitation in recommending you to family, friends and work colleagues and would only be too willing and happy to endorse this testimonial should any of your future prospective clients want to contact us direct for reassurance and encouragement prior to deciding to instruct FreelanderSpecialist.Com.
Kind regards”
Garry & Sue, Stevenage, Hertfordshire
“Just To Say The New Freelander I Got From You guys Is Great Thanks For Your Help In Finding Me This Baby I Have Been In hospital For A eye Op So Not Driving it At Moment I Look Forward To Being Behind the Wheel Soon Thanks For For The Out Of Hours service You supply Too.”
Richard, Attleborough
“Engine was sent out to Cyprus reconditioned and is running very well.Other modifications in addition to the superb engine provided by Freelanderspecialist.com were remote thermostat,new expansion coolant resevior with low level sensor,modified oil rail.
Many thanks”
Mike, Cyprus
“thanks for your help and advice with my rover 75 1.8 have fitted head and tensioner and the car has now done 500 miles with no loss of water or any problems thanks again”
Mark, Suffolk
“Hi Sue!
First I would like to thank you very much for your excellent service. Swift replies, prompt delivery and even some free tech support - this kind of personal customer service is hard to find anywhere these days, and in in combination with very reasonable prices, I believe it is quite unique!
I got my VCU replaced on Saturday, actually a much easier job than expected, and now my Freelander feels “free” again”
Roar, Sandnes, Norway
“Dear Freelander specialists,
thank you for been true professionals. My IRD, VCU and drive shafts arrived in a week, they were fitted and my car has now this “new” feeling on the road. I will recommend you to all FL owners I know.
Keep up the good work”
Petros, Thessaloniki Greece
“thanks again for your great service we apprechiate it very much.”
Julie, Devon
“My 2003 1.8 Freelander needed a top up of cooling fluid more often then it should have. Land Rover conducted pressure tests on two occasions and I was informed there was no leak. Took vehicle to Freelander specialist 80 miles away who immediately noted that the expansion bottle had cracks. I had a new head gasket to be on the safe side and a few seals replaced (inlet manifold leak), also a new expansion chamber. Drove around the hills of Scotland last week and never lost a drop of cooling fluid. Norbett and Sue know everything there is to know about freelanders and I thank them for there expertise and very friendly welcome. I will continue to drive 80 miles just for Norbetts mechanical knowledge. Thank you”
Graham, Lincoln
“Dear Sue and Nobert
Thank you so much for excellent work (engine replacement, clutch, VCU). You have probably had better working conditions than our garage, but your positive attitude impressed us. Strange idea to import mechanics across the North Sea, but your prices and quality can’t be beaten on the mainland. Also thank you for all tips and advice.”
Nils Petter, Oslo, Norway
“had a modified head gasket fitted over 3 months ago and the car has run really well ever since, sue and norbert are helpful and full of knowledge, i will be using them in the future and can’t praise them enough”
Andre, UK
“Dear sue and norbert
thank you very much for all you did with repairing my car . i thought the service you gave was extremely friendly and very efficient. it was extremely usefull to receive regular updates.
i shall definitely come to you for my next service
many thanks”Charles, Norfolk
“Many thanks for the trouble free and extremely reliable service I have recieved.”
Gav, Hertfordshire
“Thanks for the good service Sue!”
Paul, Devon
“After many concerns regarding problems with my car and bad advice in Portugal we shipped the car to Sue and Norbert. Their service was thorough and the car was brought back to fine running order. We have no hesitation in recommending them to any Freelander owners with problems.
Thank you very much for all the good work and the patience of Sue with all our email questions.”
Sue & Roger, Algarve, Portugal
“Sue it was so great to meet you and Nobert on Saturday and the car is running great!
I thought I would drop you this email … to say a big thank you so you can add to your already impressive testimonials page – your communication was first rate, the job was carried out quickly and cheaply (compared to ANYWHERE else!) yet professionally and all whilst we waited and were treated to a cup of tea and a friendly chat. We’ll be back, but hopefully not too soon!! …”
Ed & Nix, Herts
“Hi Sue & Norbert may i take this oppertunity to thank you for the work done on my rover 75 after 3 months with garages and a lot of money i found you and i am glad i did you have both been very helpfull and Norbert has solved the problem on my car in 1 week and at a good price i will recomend you at all times and thank you both for you time and help with my car”
Colin, Ipswich
“My Freelander was booked in for a clutch master cylinder replacement, plus securing a wobbly intercooler.
The work was started on time.In the meantime, having been cleared by Outlanders security (a rather large German Shepherd dog—-the Rotweiler was outback on special ops!) Sue made coffee….
The jobs were completed well within the LR guide times and the vehicle was handed back to me without any grease marks on the upholstery or paint!
Overall, a very good service and well below ‘main dealer’ prices.”
Paul, Norfolk
“HI TANKS TO YOU FOR YOUR SERVIS IN TIME AND AS A UNIT IT MARVLES TKS TO YOU IM BACK ON THE ROAD IN LESS THEN A MOUNT KEEP IT UP GYS”
Dennis, Malta
“Hi Sue, Nobert, Ooh! and large dogs,
Sorry for the delay getting back to you both. I would like to thank you for the very proffessional service and Reconditioned Engine in my Rover Sterling. It is running great!!”Roy and Sandie, Hertfordshire
“Thank you so much for a well done job on my 1999 2.0 xedi freelander. I can only recommend your services.”
Christian, Oslo, Norway
“Our Freelander -98 was finally broken and we need to quickly get a new engine to put in.
Freelander specialist fixed in less two weeks with shipping and everything to us a reconditioned engine.
Good price and excellent service!
Lots of thanks!!”Gunnar Larsson, Mjölby Sverige
“You worked on my Rover 25 … It’s absolutely fantastic. Thanks ever so much. I’m really, really, really pleased and I can’t thank you enough.”
Kelly, Portsmouth
“Well, what can I say! After a year of bad advice from various people we finally had the car fixed by Nobert and Sue. Replacement of IRD, VCU, Rear Diff and other work all because we were given incorrect advice initially for what turned out to be a wheel bearing which led us to replace all the above parts last year (recon parts), however it turns out that we were supplied some ‘iffy’ parts which actually caused a problem that was never there before! Having them all replaced again by Nobert with his expert knowledge is such a relief. Both Sue and Nobert are very ameniable, honest and hard working people. The car is going fantastically (it will be a while before I stop expecting it to ‘clunk’ mind you!) but I can really enjoy the car again. Thank you both very much and p.s. I’m glad I was able to hopefully solve a mystery for you (water in the boot)! Take care both of you.”
Vicki & Darrin, Lincolnshire
“Dear Sue & Norbert,
Thanks for super service and work done on my Freelander.
Amazingly all done in one “long” day in my neighbours garage! – old engine out and new one put in.
Car is running fine and have already done 2-3000km.
Thanks”
James, Norway
“Work carried out as promised both Sue and Nobert are genuine & friendly (you don’t find at the main dealer)and interested in doing a great job for you.
If you have a Freelander problem you could do much worse than giving these guys a try!
Thanks again
))”
Kevin, Lincolnshire
“Hi Sue, I recentley purchaced a reconditioned vcu from you which I have only just fitted. WOW, what a difference it’s made. The landy is like new again and has made the tell tale problems I was having stand out clearly. It was so easy to fit and has put a huge smile back on my face.
Many thanks for a speedy delivery and friendly service. From a very satisfied customer”Simon, Wales
“Sue, Norbert,
Very many thanks for your kind help and advice when I attended for the VCU work. I have since changed the tyres and fitted a new set of the ones suggested by Norbert. I must say, it has absolutely transformed the car completely with that awful road whine now gone.
Again, thanks very much I highly recommend you, probably see you in October for a big service, will be in touch towards end of the month.
Best regards,”
Stuart, Kent
“Thankyou so very much, without the Picture I don’t think I would ever of found it unless I had removed the Alternator, You have solved a problem that has lead us down many avenues and it just shows there is no replacement for hands on knowledge, We have a Guest house Bar & Restaurant in the South of Spain and I will be singing your praises to my customers for a long time to come.”
Peter, Spain
“I just wanted to send you an email thanking you for the swift service and delivery of my new VCU. Not sure if you send a lot of stuff to Australia but your swift postage and sterling delivery company got it here yesterday, my Tuesday, your Monday.
I have not fitted it yet but just wanted to let you know I am very impressed and you have saved my bacon as I am about to spend a week away exploring Fraser Island and some more of the remote parts of Queensland where 4×4 capability is mandatory.”Alex, Australia
“Sue,
The IRD has returned, been installed and works perfectly. Thanks again for your excellent service!”Jorgen, Denmark
“YOU are the best … You know you were right about noise, it was tires It is incredible, we would say the noise of a bearing
Thank you again for everything”Gaby, Paris, France
“Got a Freelander? Need help?? Can you get to Norfolk?.. there is a little jewel of a Company there called FreelanderSpecialist, which you must look up.
I purchased my first Freelander recently, thinking I had got myself a bargain. Not so… a replacement clutch, major overhaul of the front suspension. New discs and pads. New viscous coupling and thorough service…the car is restored to its former glory.
The work has been carried out to exceptional standards and I am sure at a fraction of the cost I would have incurred at a main dealership.
Above all this though, I have to tell you about Sue and Norbert..they are the heartbeat of the business. Whilst many companies may talk up the importance of customer service, these great people really “walk that talk”. Nothing was too much trouble for them and their passion for Freelanders is quite infectious.
A huge thank you to both of you!!
Once again I recommend you go that extra mile to visit them. I assure you they will go an extra 10miles for you and your Freelander.”
Graham, Norfolk
“This company is almost 300 mile from my home. I took my Freelander to them in November 2011 for verious works having tried a number of local companys who clearly didnt know the workings of a Freelander.
The service and quality of work from this company was well worth the trip and i will be using them again for future works including servicing and MOT. If you want the job done properly the use this company.”Chris, UK
“hi sue,
I received the parts from you yesterday(,thursday).i would just like to thank you for help on the problem i had.if i need anything else i will contact you.i will also reccomend you to other people as of all the freelander sites i visited,yours was the only one i got any response from and sorted my problem out.
all the best & keep on freelanding.”Roger, Staffs
We love to hear your feedback, so please do let us know what you think of us in the comment box below.